AutoZone Auto Parts is a leading retailer and distributor of automotive replacement parts and accessories in the United States. Founded in 1979 and headquartered in Memphis, Tennessee, the company prides itself on offering high-quality products, expert advice, and exceptional customer service. With over 6,000 stores across the country, AutoZone is a one-stop-shop for all car maintenance and repair needs. The company's inventory includes everything from batteries and spark plugs to brakes and oil filters. In addition to its extensive range of products, AutoZone also offers a wide range of services including free battery testing, engine light scanning, and loaner tool programs. AutoZone's commitment to providing quality products and services has made it a popular choice for DIYers, professional mechanics, and car enthusiasts alike.
Reviews
Worst customer service experience yet I have spent thousands in that store. George needs corrective action. I train and manage many incumbents. I cannot write nearly everything I have written down about this experience. He scratched my new Lexus after I had asked him three separate times to take the windshield wipers off my paint and not to rub the paint on my Lexus that I just bought. Someone needs to call me I expect upper management please
Not a bad store over-all, but the nitwit running the commercial dept, tried to charge me twice the price of a battery, "Oh, its only an extra $100 more than I normally pay? Oh thats fine.." Nice try goofball.
Mr. Mike (Vet, husband, and proud dad of 2) is one of the nicest, most charitable men we've ever met. We will not go to any other Auto Zone in the area thanks to this kind man. God bless you, Mike, for making a difference in the world.
After many years of shopping here for all my auto parts needs I will no longer. They never have the all of filters I need in stock, and after changing the oil on my two vehicles both times I went to drop the waste oil they grilled me like I was trying to pawn off bad stuff in my oil. The second vehicle they refused it all together and told me to go to the local orileys to dump it. I told them I was going to leave it to which they threatened law enforcement action. After one of the staff getting loud and being hostile I snapped at them and left. I took my oil over to orileys and explained the situation. They took it without a fight and now have my future business. My suggestion is to stay away from this branch if you love autozone.
Store associate Michael was very prompt, helpful and zero pressure. Seems to know and make suggestions regarding parts. Very good experience! Thank you!
Online said this location had the breaks and rotors I needed online ($143) and then when I arrived, they actually don’t have it in stock. Then when I asked if the store could order them I simply told no.the best they could do for parts would be over $200. I understand this might not be the staffs fault but they definitely weren’t helpful for the situation.
Kevin and Tom were excellent in helping me with a battery warranty issue. And offered me some good suggestions of how to prolong my battery life in the future.
Went here to purchase a battery and had exceptional service from Chris L. He hooked a meter up to my car and informed me that the alternator was bad not the battery. I 100% recommend this location. The other store I went to just quoted me expensive batteries that would have just been a waste of time and Money
Worst customer service experience yet I have spent thousands in that store. George needs corrective action. I train and manage many incumbents. I cannot write nearly everything I have written down about this experience. He scratched my new Lexus after I had asked him three separate times to take the windshield wipers off my paint and not to rub the paint on my Lexus that I just bought. Someone needs to call me I expect upper management please
Not a bad store over-all, but the nitwit running the commercial dept, tried to charge me twice the price of a battery, "Oh, its only an extra $100 more than I normally pay? Oh thats fine.." Nice try goofball.
Location
61 Crystal Ave, Derry, NH 03038, United States
Hours
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